Heirs Insurance Group launches multilingual virtual assistant

Heirs Insurance Group has launched “Prince AI,” Nigeria’s first AI-powered multilingual insurance assistant.

The digital solution provides instant responses to policyholders’ inquiries about the Nigerian insurer’s products, as well as general insurance-related information. The conversational chatbot also helps users understand coverage options and select policies best suited to their needs.

Available via WhatsApp, theSimpleLife app, and theHeirs Insurance website, Prince AI supports multiple languages, including English, French, German, Chinese, Spanish, and Portuguese.