MAE Assurances unveils conversational AI agent

MAE Assurances has launched an AI-powered chatbot, marking a first in the Tunisian insurance sector.

This digital solution is designed to deliver clear, instant responses to policyholders’ inquiries, provide personalized advice, and simplify administrative procedures. The AI assistant is available 24/7 via MAE’s website and mobile application.

With this initiative, MAE aims to modernize its services and enhance the customer experience, reaffirming its commitment to digital innovation in the insurance industry.