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In an interview, Delphine Traoré, General Manager of Allianz Africa, stated that insurance fraud represents a major risk for insurance professionals. All the German group's entities have adopted a zero tolerance approach to fraud, with measures to fight it, such as :
- training employees in fraud detection and prevention
- appointing a team to manage and investigate detected cases of fraud
- implementing an automated tool and an alert system for the detection of fraud
D. Traoré also noted that, the shortfall in earnings from fraudulent acts is hard to quantify.
